Service List

Our Service List

Servicing Toowoomba & Beyond

Browse through our services to see how we can assist you. At Serena’s Local Cleaning Company, we provide comprehensive cleaning services in Toowoomba. We work with all residential and commercial clients in the area, including Airbnb cleaning and end of lease work.

Want to know about our services? Get in touch today! We provide free inspections of your property to provide you with an accurate, no-obligation, upfront quote.

Make An Enquiry

INCLUSIONS

The following services constitute our Bond Cleaning service at Serena’s Local Cleaning Service.

GENERAL

Remove cobwebs, insect marks and small nests where Pest control is not warranted
Clean fans, Air Conditioners and filters
Clean light fittings (where they can be safely removed and accessible)
Spot clean walls, light switches and power points
Clean skirting, architraves and doors
Clean drawers and cupboards including inside, doors and cupboard tops and shelving
Windows clean inside (exclusions apply at heights and accessibility)
Vacuum sliding door tracks and clean tracks
Vacuum all the floors and carpets
Mop hard floors

KITCHEN

Clean inside and outside and on top of all cupboards, doors and drawers
Clean inside, outside and around stove top, elements, rings and knobs
Clean inside and outside of oven, griller, doors, trays, racks, glass and knobs
Clean inside, outside & behind refrigerator and dishwasher & microwave space. (if applicable)
Clean and dry sink, drain holes, drainers and tap ware
Rangehood exhaust and filter -filter can be removed and cleaned
Clean splash back area

BATHROOM

Clean exhaust fans
Clean Inside and outside all cupboards and drawers
Clean toilet, behind ‘S’ bend, around cistern & under and around toilet seat
Clean bath, shower recess, remove built up soap residue on tiles and shower screens & soap-holder
Clean sink and tap ware and towel rails
Clean mirrors and windows, window tracks and floors

LAUNDRY

Clean Inside and outside all cupboards and drawers
Clean inside, outside and behind dryer Remove lint (If applicable)
Clean inside, outside and around laundry tub, cabinets, shelves, drawers, tap ware
Clean behind washing machine space. Clean equipment and filters (if applicable)
Clean all walls, windows, window tracks and floors

GARAGE

Sweep/Hose floor and remove cobwebs

EXCLUSIONS

These items are excluded from our Bond Cleaning Service;

MOULD

We do our best to remove mould from areas however mould can be embedded into silicon, grout and other areas. These areas will require a specialist to restore back to a normal state.

DAMP SPOTS

Damp spots can happen anywhere in the house, often the ‘dry wall’ plaster can be affected. We will do our best to remove any mold and marks from Damp spots however we can’t completely make these spots disappear. These marks can return quickly due to excess moisture.

COMPLETE WALL CLEAN

We spot clean the walls for insect marks etc .. however, a full wall clean requires more time and often does not have a different result. A full wall clean is only required if marks exist beyond normal ‘wear and tear’.

DISCOLOURATION

We will do our best to clean all items with our commercial experience however discoloration happens with normal wear and tear of the property. Often grout, toilets and plastics can discolour (often into a yellow colour) over time and they can’t be returned to their original colour without specialist intervention.

TILE AND NATURAL ROCK STAINS

We do our best to remove stains however due to the composition of the tiles or benchtops (some being extremely porous) it is not possible to remove stains without specialist intervention.

CEILINGS

We do not clean ceilings.

DANGEROUS AREAS

Any areas considered by our cleaner dangerous for them to operate, this includes broken cracked PowerPoints/switches, rubbish, bio waste or any other hazard than can be deemed dangerous.

HEIGHTS

Our cleaners do not clean at heights. Any cleaning that requires a ladder will not be performed. For instance, Windows in a unit complex on the second floor.

GARAGE WALLS

We do not clean Garage walls or floors

SPECIALIST SERVICES

Areas that require special cleaning equipment, specialist chemicals or a trained technician. Examples are Pressure cleaners (grease on garage floor), painters (walls extremely bad) or plasterer (holes in walls).

ADDITIONAL ITEMS

Items such as fridges, furniture or any items not listed in the inclusions will not be cleaned unless otherwise agreed upon by both parties in writing.

FURNISHED (IF APPLICABLE)

We will not clean inside cupboards, if items are not removed.

KITCHEN ITEMS (FURNISHED IF APPLICABLE)

We do not clean nor warrant all kitchen items that occupy cupboards and draws.

FURNISHED PROPERTY EXCLUSIONS

We do not clean or warrant, ‘nick knacks’, picture frames, vases, lamps, clocks, fruit bowls, linen and any item that may be decorative.

REGULAR CLEANS

The regular service will include the following:

Dust and remove cobwebs from ceiling vents, fans, air returns, walls and baseboards (as required)
Dust window sills, ledges, blinds and wall hangings
Dust furniture thoroughly including tops, sides, legs and bases
Wipe clean mirrors, horizontal surfaces and light switches
Wipe clean surfaces such as tables and cabinet doors
Scour and wipe clean sinks paying particular attention close to taps
Clean phone, light switch covers and window above sink
Wipe clean and dry exterior of large and small appliances
Vacuum upholstered furniture including pillows and cushions
Vacuum carpeted floors using edge attachments when necessary
Vacuum and Mop hard floors using appropriate equipment
Clean kitchen hard floor
Clean tops sides and bases of appliances; washer and dryer - Laundry only
Clean tub and shower using cleaner and scrub brush to remove soap buildup
Disinfectant and wipe clean toilet, sinks and faucets
After cleaning, rinse and dry tubs, showers, toilets and sinks
Clean and disinfect bathroom hard floor
Straighten and leave towels neatly arranged
Spot Clean marks on walls
Clean Sliding glass doors
Overall appearance of each room left neat & tidy